In Celebration Of 400 Tweeps: Here Are My 'Simple Four' Social-media Tips

Apr 27 2011 Filed in: Seriously? | Rant | Social Media

In celebration of hovering around 400 Twitter followers - clearly, some of the smartest folks on the web - I give you my “Simple Four” social-media tips and suggestions. Here we go:

1. Leave dirty laundry to the cleaners. Your best pal, your hairdresser, or perhaps an unlucky neighbor - those folks are the sympathetic ear you’re looking for. They could also be the object of your ire; don’t complain about someone or something unless you’re a) saying explicitly why it matters and b) following it with a solution. Any complaints about people in particular will feel to your readers as venting and sour grapes. Contribute to discourse and two-way discussion, because, in the end...

2. It ain’t about you. This web-advice gem came from a talk I heard from the incredible Peter Shankman, offered mostly to folks who get pissed off about something or someone, and take that complaint to Twitter or Facebook. “I deserved that promotion.” “I hate my sister.” “My colleague is a douchebag.” Or, a more specific Facebook post from a friend in response to a celebratory, pre-grilling food picture I loaded to Facebook: “That looks like dog food. Food pictures are my pet peeve!” I care about that, why? How about you be irritated in your quiet voice and let me, and the rest of us, celebrate a fun moment? (The burgers were exceptional, btw.) Make your posts useful to your friends and followers, or run the risk of appearing self-aggrandizing.

The “offending” Facebook dinner preview

Make your posts about your friends and followers - in this case, inspiration for cooking recipes - or run the risk of sounding vapid, self-obsessed and useless to the people who look to you for wisdom.

3. Don’t be a jerk. This is pretty straightforward: be respectful and always keep it classy. Here’s an example in support of this bullet, courtesy of the seemingly thin-skinned @Shoq on Twitter. After questioning his fiercely one-sided impugning of people who are concerned about Bradley Manning’s treatment - and after I joined with @a_picazo in asking him why - he Tweeted this: “.@wildcatatl I think you might either be sleeping with @a_picazo, trying to, or alternatively, you're just fucking stupid.” He then blocked me from his stream. I honestly didn’t understand why this otherwise progressive voice was railing on people so hard, without proof or support of his skepticism, and I honestly wanted to know why. The lesson: engage in conversations and debates in a mature way and do not needlessly flame people. Especially folks who know how to post about it later.

4. Always, whenever possible, include links. Be kind, support your findings. Your followers want to learn more about your positions and opinions. Tweets are nominations, if you will, for the most compelling news items of the day. Go to Mashable for more on this topic. The immediate click-through rate isn’t staggering, but if someone is evaluating your Twitter stream to decide if they want to follow you, those links will stay there and quite likely help you later.

Folks on the Internet want engagement, not one-sided preaching or personal blather. Scale to and maintain the high road - in the end, you’ll be rewarded.